Contact Us - we respond immediately to text messages.

Reservation Policy – during your decision process you may tentatively hold any hot tub for a 24 hour period with no deposit. To guarantee a hot tub rental for a specific date we require full payment when you reserve it.

Same Day Rentals – all prices listed are for advanced bookings, same day bookings will be charged a 15% last minute surcharge.

Instant Hot Water - hot tubs are often rented as a last minute thought. In the situation that heating time is an issue our instant water heater is available. Heating over 200 gallons to 40C / 104 F per hour. Your event will begin as soon as the hot tub is full. The rate is $85.

Deliveries – an approximate delivery time is established when you reserve your hot tub. With Calgary’s increasing traffic congestion we require a 2 hour window around this time. Our delivery team will be in telephone contact with you when they are on their way.

Payment Method - pay on line to guarantee your rental - eTransfer, VISA, MasterCard, American Express or Discover. 2.9% + Credit Card Processing Fee will apply to payments made with credit cards. No GST.

Christmas and News Years – Prices are quoted on the Softub rental pages.

Gift certificates - available in any amount with no expiry date.